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Extended Stay America Suites - Memphis - Germantown West, Memphis
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Key details
About the Hotel
6325 Quail Hollow,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
Extended Stay America Suites - Memphis - Germantown West is a 2-star Memphis hotel that caters to both business and leisure travelers. It offers free WiFi, full kitchens, and on-site laundry facilities.
Rooms & Amenities
The hotel features 104 air-conditioned rooms equipped with kitchens that include refrigerators and stovetops. Each room also has a flat-screen TV and a seating area, providing a home away from home feeling.
Dining & Nearby Options
A free grab-and-go breakfast is available, providing convenient options for starting the day. The hotel is near several dining options, including Humdingers and Moe's Southwest Grill, both located within 0.5 miles.
Services & Accessibility
Extended Stay America Suites - Memphis - Germantown West offers a 24-hour front desk and laundry facilities for added convenience. Guests may request accessibility features and bed frame removals if needed.
Location & Attractions
The hotel is situated in East Memphis, a district known for upscale retail areas like Laurelwood Shopping Center. Nearby attractions include Shelby Farms Park, located 2.5 miles away, and the Memphis Belle Memorial Association, 2 miles from the hotel.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Room Change
“When we discovered an issue with our first room, the staff quickly facilitated a room change that made our stay much more comfortable. Thank you for prioritizing our comfort!” view full review
Cozy & Comfortable
“The room was impressively spacious and cozy, allowing my daughter and me to relax and feel at home during our stay.” view full review
Spotless & Modern
“The bathroom was not only spotless but also equipped with modern fixtures that enhanced our overall experience immensely.” view full review
Inviting Space
“The living area in our room was inviting and provided the perfect space for my daughter and me to unwind after a long day of exploring.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Vending machines
Guest Parking
Cookware/ Kitchen utensils
Services
Housekeeping
Laundry
Business
Fax/Photocopying
Room features
Air conditioning
Heating
Sitting area
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Cookware/ Kitchen utensils
Media
Flat-screen TV
Room decor
Carpeted floor
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Location
6325 Quail Hollow,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
Map view
6325 Quail Hollow,
Memphis,
Tennessee,
United States of America,
38120,
Tennessee
City landmarks
6903 Great View Drive North
Shelby Farms Park
2.6
mi
5668 Poplar Ave
Crystal Shrine Grotto
1.2
mi
Park Place Mall Shopping Center
3600 ft
Mall
The Regalia Shopping Center
3600 ft
Loehmanns Plaza Shopping Center
3600 ft
Yorkshire Plaza Shopping Center
3600 ft
Kirby Woods Mall Shopping Center
1.0
mi
5992 Quince Rd
Lichterman Nature Center
1.4
mi
Synagogue
Temple Israel
3300 ft
B'rit Hadasha Messianic Jewish Congregation
2400 ft
ServiceMaster Corporate Office
1.2
mi
Ridgeway Cinema Grill
4200 ft
Church
Highpoint Church
3000 ft
Mall
Park Place Centre
3100 ft
Jewish Community Ctr
3500 ft
Church
First Evangelical Church
5300 ft
Synagogue
Beth Sholom Synagogue
1.2
mi
Church
Lord of Life Lutheran Church
1.3
mi
Lichterman Nature Ctr
1.3
mi
Opera House
Clark Opera Memphis Center
1.3
mi
Wolf River Greenway
1.7
mi
Amusement Park
Poplar Estates Park
1.5
mi
Germantown Church of Christ
1.4
mi
Ramsey's Flowers Inc
1.5
mi
Church
Emmanuel United Methodist Church
1.5
mi
Church
Ridgeway Baptist Church
1.6
mi
Memphis
Lucius Burch State Natural Area
1.6
mi
Wesleyan Hills United Methodist Church
1.7
mi
Church
Church of the Holy Spirit
1.7
mi
Nearby
Church
Kirby Woods Baptist Church
1200 ft
Restaurants
Chick-fil-A
2100 ft
6282 Poplar Ave
Paradise Cafe
3300 ft
6150 Poplar Ave Ste 120
Pimento's Kitchen + Market
900 ft
6450 Poplar Ave Suite 123
PYRO'S Fire Fresh Pizza
4200 ft
1199 Ridgeway Rd
Reviews and Ratings
Feedback from previous guests about their experience.
58%
liked the hotel and would stay again
helpful staff
great location
reservation mix-up
limited dining options
5.8/10
Guest rating
Rooms
6.3
Location
7.7
Service
5.7
Dining
5.0
Guest reviews
5.8/10
based on 3 reviews
7.0
7.0/10 based on 432 reviews
Chris
United States of America,
May
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The rooms were small but comfortable, and thanks to William, the very helpful staff, I was able to find my way there easily after getting turned around. However, the room rates turned out to be $20 more per night than my booking, and I had to settle for a different room due to a reservation mix-up, costing me an extra $40 and not getting the room I initially wanted.
Rooms
7.0
The rooms were small but comfortable, and the very helpful staff, especially William, made my stay pleasant despite the initial confusion in finding the hotel.
Service
6.0
The service from all the staff was very pleasant, with a clean room and respectful interactions. However, there were times when the service was beyond terrible as the front desk was never available when needed.
Location
9.0
The hotel's location was perfect, surrounded by trees on Quail Hollow Rd off Poplar Ave, in a safe part of Memphis. Its convenience to dining and shopping areas of East Memphis, as well as its proximity to Graceland, made it an excellent choice.
Dining
7.0
The dining options were limited but satisfactory, with tea, coffee, muffins, cereal bars, and oatmeal pots provided daily to my room. The homemade yogurt was a nice touch, but more variety would have been appreciated.
Facilities
6.0
The hotel had basic facilities, and the cleanliness was maintained. However, improvements could be made in terms of service availability and room reservation management.
helpful staff
reservation mix-up
Joseph
United States of America,
August
2023
5.4/10
The hotel had some positives like a convenient location near East Memphis dining and shopping areas, though there were issues with room cleanliness and lack of kitchenette equipment. The service was friendly but had some privacy concerns regarding personal information. The dining options were limited but the hotel provided a quiet and upscale experience. Price and value for money were not the best due to the limited dining and facilities like no pool.
Rooms
5.0
The room, although not the cleanest, offered a kitchenette without any equipment.
Service
7.0
The service was friendly but there were privacy concerns such as leaving personal information in plain sight.
Location
8.0
The hotel's location was excellent near East Memphis dining and shopping, but caused some confusion and had better options nearby.
Dining
5.0
The dining experience was lackluster with limited options like packaged muffins and a 'grab and go' service.
Facilities
5.0
Facilities lacked basic amenities like a pool, affecting the overall experience and value for money.
Robert
United States of America,
May
2023
5.0/10
My stay at the hotel was overall satisfactory. The suite I stayed in was very convenient and quiet, offering a peaceful environment. However, I did encounter a dead roach in front of the refrigerator. The service was indifferent, as the employees provided no solutions and even left personal information on the desk. The location, nestled on Quail Hollow Rd in Memphis, TN, felt safe and surrounded by trees, although the smell was not so pleasant at times. The dining experience was disappointing with limited grab-and-go options. Despite some drawbacks, the facilities were adequate for my needs.
Rooms
7.0
The suite was very convenient and quiet, providing a comfortable stay.
Service
5.0
The service was lacking, with indifferent staff and unaddressed issues.
Location
6.0
The hotel is in a nice area with an array of food places nearby, but the occasional unpleasant smell was a downside.
Dining
5.0
The breakfast offerings were subpar and quickly ran out during my visit.
Facilities
5.0
The facilities met basic needs but didn't stand out.